intlx Solutions Technology Community | Contact Center | Activity https://community.intlxsolutions.com/groups/contact-center/ Activity feed for the group, Contact Center. Thu, 14 May 2026 23:58:12 +0000 https://buddypress.org/?v=3.0.0 en-US 30 hourly 2 9587e06c4bd8d6d63a2d4e3c7c0124a5 Cary Nichols replied to the discussion Cloud CCaaS in the forum Contact Center https://community.intlxsolutions.com/groups/contact-center/forum/discussion/cloud-ccaas/#post-170 Thu, 14 May 2026 17:12:39 +0000 Reply to Cloud CCaaS

Absolutley … recently been looking another Teams Intrgrated CCaaS solution we should discuss!

]]> 793e10d15451ffc5d1959b8989d9322c Dan McCabe started the discussion Cloud CCaaS in the forum Contact Center https://community.intlxsolutions.com/groups/contact-center/forum/discussion/cloud-ccaas/ Thu, 14 May 2026 16:25:46 +0000 Cloud CCaaS

I’ve had a couple customers who use Avaya AACC ask me to recommend a Cloud CCaaS platform if they decide to migrate to MS Teams for their UCaaS. I’ve been leading with Luware, but would like to open the discussion to get some feedback.

]]>